Orient Thai widens ticket distribution
[ Nitida Asawanipont ,The Nation : Aug 4, 2004
]
Orient Thai Airlines is seeking distribution channels
for its air tickets with cinema complexes, convenience stores and
mall kiosks.
Udom Tantiprasongchai, CEO of Orient Thai, said he
wants EGV and Major Cineplex ticket counters to be the next ticket
distribution channels for his firm.
He said Orient Thai recently sent a proposal to EGV
and will send one to Major Cineplex soon. He said the move is aimed
at serving customers more quickly.
He said both cinema complexes had a dearth of ticket
counters that did not sell movie tickets every minute of every hour
of the day, and added if cinema complexes assent to the proposal,
the airline would be able to increase its flight frequency.
Udom said Orient Thai would implement another ticket
distribution channel, via home delivery, tomorrow of very soon after.
Orient Thai has hired Room Service Co Ltd to deliver
air tickets to customers in the Bangkok area after they reserve
their tickets through the airline�s call centre.
The delivery price for the service is Bt100 in central
Bangkok and Bt150 in Bangkok�s outskirts.
Udom said the airline also intends to sell tickets
through some 30 kiosks located in department stores throughout Bangkok.
Each kiosk costs Bt25,000 and will sell a plethora
of tickets, for events as well as flights, including concerts. Currently,
there are four kiosk prototypes, operating at Sala Daeng, On Nut,
Mo chit and Emporium department stores.
Udom will hold over a 50-per-cent stake in the kiosk
project while the Orient Thai marketing team will hold the rest.
The kiosk subsidiary is expected to start operations in the next
two months.
The airline is also looking to sell tickets through
the Counter Service system available in 7-Eleven convenience stores.
Udom said Orient Thai sent a proposal to Counter Service in October
of last year and received no answer, until Counter Service called
back last Friday and resumed negotiations with the airline.
Counter Service alsosells tickets for Nok Air.
Udom said his airline expects to collect Bt3.5 billion
in revenue this year, of which Bt1.8 billion will come from domestic
routes. The airline currently brings in Bt100 million in revenue
a month, while its revenue last year was just under Bt1 billion.
The airline will open new routes to Ubon Ratchathani, Surat Thani
and Singapore in September. Khon Kaen, Krabi, Phitsanulok and Narathiwat
routes will open late this year.
The company will buy four new 100-seat Fokkers to
serve the latter domestic routes.
Last Saturday, Orient opened a twice a week charter
service to Macau from Bangkok, and on August 17 it will open a route
from Phuket to the same city.
In September, if Thai and Macau authorities approve
a proposed open sky agreement, Orient will step up operations to
four flights a week.
Thai AirAsia is also opening a route to Macau, and
assuming the open sky policy is approved, the budget airline will
fly five days a week to Macau and charge Bt6,000 for a round-trip
ticket.
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